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Coronavirus Information for Parents

Important Links

Letter from the Director of Children's Services

Visit the COVID Liverpool site below for national advice and guidance, as well as information about food bank services and free school meal vouchers.

Liverpool Coronavirus updates

Coronavirus – request support 

Are you unable to leave home due to coronavirus?  Do you need help?

The Liverpool Good Neighbour scheme will match volunteers with people in need who don’t have anyone else nearby to help with day-to-day tasks.

The scheme is not designed to replace any social care or NHS services you may receive but it can give you additional support.

What tasks can I request help with?

You can ask for help with the tasks you cannot do because you cannot leave home, such as shopping or collecting prescriptions.  

Or you may like to ask to chat to a volunteer on the phone to break up your day and hear a friendly voice.

How do I request help?

You can request help by calling 0151 233 3066. Our lines are open from 8am to 6 pm, seven days a week. Alternatively, you can make a request by using online form below.

Request help from the Liverpool Good Neighbour scheme

What happens next?

When we receive your request we will match you with local voluntary organisations who will respond to you directly.

We cannot guarantee that you will be offered help but we will do our best to make sure you do. Please be aware that we will prioritise people in urgent need of food.

Help at home

During the school closure, we are still committed to supporting our pupils' emotional needs and will do our best to provide help where we can. There are a number of local and national online and telephone support services listed below. You can also contact the school through the main office (0151 286 1400) and request a call back from a member of the Safeguarding and Inclusion Team.

Hub of Hope - a directory of local support services - please note that due to Coronavirus, some of the opening times listed may vary but still a good resource. 

Hub of Hope

Liverpool Early Help Directory 

Early Help HubWomen's Aid


Childline - 24/7 listening support: 08001111

Southport Baby Bank

if you are in need, they were offering drop off of baby wipes and nappies

Contact via Facebook

CAMHS - Child and Adolescent Mental Health Service 

Crisis Line 0151 293 3577

Liverpool Camhs

Relax Kids

one of the leading experts in Children's relaxation training, classes and resources

Relax Kids

For Domestic Violence support during the lockdown of Corvid-19

Domestic Violence Support


Resources to support Emotional Health and Well-being Food Bank InformationFamily Information Services for Liverpool An Introduction to Universal CreditGuide to Childcare Vouchers

Safe Families for Children

A network consisting of hundreds of compassionate, community-based volunteers who will reach out to families experiencing crises of different kinds.

Safe Families for ChildrenChildren's Social Care Liverpool

The Royal Society for the Prevention of Accidents

A useful website with lots of practical information for parents to spot everyday dangers.

The Royal Society for the Prevention of Accidents

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